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Accessibility of the Portal


This page aims to present the accessibility policy of the Public Portail of the Guarantee Funds for Victims and to define the overall level of accessibility observed on the site in accordance with applicable standards and regulations.

1. Accessibility Statement

The Guarantee Funds for Victims is committed to making its public and private websites accessible, in accordance with Article 47 of Law No. 2005-102 of 11 February 2005.
This accessibility statement applies to the website: https://moncompte.fondsdegarantie.fr/portail/.

2. Compliance Status

The compliance audit is scheduled to be carried out between late february and mid-april 2026. Pending the results of this audit, the website https://moncompte.fondsdegarantie.fr/portail/ is considered by default to be non-compliant with the General Accessibility Improvement Framework (RGAA), version 4.

3. Test Results

The results will be communicated as soon as the accessibility statement has been provided by the auditor.

4. Preparation of this Accessibility Statement

This statement was prepared on 03/27/2025.

5. Feedback and Contact

If you are unable to access any content or service, you may contact the person in charge of the portal to be directed to an accessible alternative or to obtain the content in another format.
Send a message to assistance_utilisateurs@fgvictimes.fr

6. Remedies

If you notice an accessibility issue preventing you from accessing content or a feature of the site, if you report it to us, and if you do not receive a response from us, you are entitled to submit your complaints or a referral request to the Defender of Rights (Défenseur des droits).
Several options are available to you: